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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Mejillas

Kimberly Mejillas

September 17, 2024

5  out of  5
rating by Kimberly Mejillas
"Michelle is always very helpful and friendly,every time I deal with her all my questions and concerns are taken care of!!!"
We responded:
"Dear Kimberly, Thank you for taking the time to leave such a positive review about Michelle! I am thrilled to hear that she has consistently provided helpful and friendly service to you. It's wonderful to know that she goes above and beyond to address all your questions and concerns. I appreciate your feedback and look forward to continuing to provide you with excellent service in the future. Warm regards, Jamie T Dunn"
Profile photo of Jerry Santos

Jerry Santos

September 10, 2024

5  out of  5
rating by Jerry Santos
"Good service . Really awesome agents"
We responded:
"Dear Jerry, Thank you so much for leaving us a positive review on Google! I truly appreciate your kind words about our service and my agents. It is our goal to provide excellent assistance and ensure that our customers have a positive experience. So I was thrilled to hear that you found our service to be good and our agents to be awesome. We will continue to work hard to maintain the high standards that you expect from us. Also, I wanted to mention that I understand your rating is based on your past experiences with Yury. I'm glad to hear that those experiences were positive as well. I am going to be more than happy to share your feedback with Yury and let her know how much you appreciate her assistance. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out. We value your opinion and look forward to serving you again in the future. Thank you once again for your kind words and for choosing our service. Best regards, Jamie T Dunn"
Profile photo of Anjali Pulagala

Anjali Pulagala

September 5, 2024

5  out of  5
rating by Anjali Pulagala
"Michelle was great—laid-back, knowledgeable, attentive, and extremely helpful. She quickly resolved the issue for me with a fantastic attitude!"
We responded:
"Dear Anjali, Thank you so much for taking the time to leave a review about your experience with Michelle. I am thrilled to hear that she provided you with excellent service. I completely agree with your description of Michelle as laid-back, knowledgeable, attentive, and extremely helpful. She always strives to go above and beyond for our customers, and I'm glad she was able to quickly resolve the issue for you. Her fantastic attitude is something I truly value in my team. At Jamie Dunn State Farm, we strive to provide the same level of exceptional service that you experienced with Michelle. When looking for a new insurance carrier, customers can expect a team of knowledgeable agents who are dedicated to understanding their unique needs and finding the best coverage options. We prioritize attentiveness and aim to provide a laid-back, comfortable environment for our customers. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future. Best Regards, Jamie T Dunn"
Profile photo of D D

D D

September 5, 2024

5  out of  5
rating by D D
"Erica was helpful and courteous, highly recommend these folks."
We responded:
"Dear D D, Thank you for taking the time to leave a review about your experience with Erica. I'm glad to hear that she was helpful and courteous during your interaction with her. Here at Jamie Dunn State Farm, we strive to provide exceptional service, and it's great to know that Erica met your expectations. Your recommendation means a lot to us, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your support and hope to serve you again in the future. Best regards, Jamie T Dunn"
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Ann Rafferty

September 4, 2024

5  out of  5
rating by Ann Rafferty
"Very responsive, respectful interactions"
We responded:
"Dear Ann, Thank you for taking the time to leave a review about your interactions with my agency. I greatly appreciate your feedback. I am pleased to hear that you found my team to be very responsive and that our interactions were respectful. Providing excellent customer service is one of my top priorities, and it's wonderful to know that we met your expectations. If you have any further feedback or if there's anything else I can assist you with, please don't hesitate to reach out. We value your support and hope to continue serving you in the future. Best regards, Jamie T Dunn"
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S.marie Griego

August 26, 2024

5  out of  5
rating by S.marie Griego
"Aaliyah was super helpful and efficient with setting up my car insurance and renters insurance up on auto pay thank you for your help!"
We responded:
"Dear S.marie Griegos, Thank you so much for leaving such a positive review about Aaliyah! We're delighted to hear that she provided you with excellent assistance in setting up your car insurance and renters insurance on auto pay. Aaliyah is known for her helpfulness and efficiency, and I'm glad that she was able to meet your expectations. I greatly appreciate your feedback and will make sure to pass along your kind words to Aaliyah. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Jamie T Dunn"
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Casey Lengkeek

August 23, 2024

5  out of  5
rating by Casey Lengkeek
"The most professional insurance agent I have ever worked with. Within 15 minutes Jamie saved me over $1800 per year by switching to State Farm with him. I will never go back to the other companies ever. If you need quality help get a hold of them! Michelle is always a great help!"
We responded:
"Thank you so much for your kind words Casey! I am are thrilled to hear about your positive experience with me as your insurance agent. It's fantastic to know that I was able to provide such substantial savings on your insurance while offering professional and attentive service. At my agency, we are committed to delivering exceptional value and top-notch customer service to all our clients. We're delighted to have been able to assist you in finding the right insurance coverage that not only meets your needs but also helps you save significantly on your premiums. Your satisfaction is our priority, and we're honored to have earned your trust. If you ever need any further assistance or have questions, don't hesitate to reach out. We're here to provide continued support and ensure that your insurance experience remains positive and hassle-free. Thank you for choosing us, and we look forward to serving you for many years to come!"
Profile photo of Vanessa Chavez

Vanessa Chavez

August 23, 2024

5  out of  5
rating by Vanessa Chavez
"10 stars if I could. Michelle Casados is amazing!!"
We responded:
"Wow! Vanessa, thank you so much for taking the time to leave such a glowing review for Michelle Casados. It's truly fantastic to hear that she provided you with an exceptional experience. We greatly appreciate your support and value your input as we strive to provide the best possible service to our State Farm customer. Best regards- Jamie T Dunn"
Profile photo of Etain

Etain

August 19, 2024

5  out of  5
rating by Etain
"Thank you Michelle Casados for your very professional service switching credit card.Bud Root-Michels"
We responded:
"Dear Bud-Root Michels, Thank you for taking the time to leave a Google review about your experience switching credit cards and for acknowledging Michelle Casados for her professional service. I greatly appreciate your feedback and am delighted to hear that Michelle provided you with an excellent experience. I will make sure to pass on your kind words to Michelle and recognize her for her outstanding service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing our services and for your valuable feedback. Best regards, Jamie Dunn"
Profile photo of Bob Clark

Bob Clark

August 1, 2024

5  out of  5
rating by Bob Clark
"Jamie Dunn's Agency and his employees are excellent. They are friendly, responsive, helpful, honest, reliable and most importantly in this day and age, competent! This is especially true of Aaliyah who has been extremely helpful with very good advice. Would not hesitate to recommend them for all your insurance needs."
We responded:
"Dear Bob, Thank you so much for your wonderful review of my agency and my employees! I am thrilled to hear that you had an excellent experience with my team. I strive to provide exceptional service to all my clients, and it's great to know that we have met your expectations. I am glad to hear that my staff, especially Aaliyah, has been friendly, responsive, helpful, honest, reliable, and competent. Aaliyah is truly an asset to my team, and I am delighted that she was able to provide you with valuable advice. Your recommendation means the world to me, and I appreciate your trust in my agency for all your insurance needs. Whether people are looking to shop their current provider or moving to Santa Fe area, it helps that they can expect the same level of exceptional service that you have experienced. If you have any further questions or require any assistance, please do not hesitate to reach out. We are always here to help. Thank you once again for your kind words and support! Best regards, Jamie T Dunn"
Profile photo of Shelley Horn

Shelley Horn

July 23, 2024

5  out of  5
rating by Shelley Horn
"Aaliyah was great to work with. Professional. Efficient. Pleasant. Good sense of humor + easy to do business with. Excellent experience. And the price of coverage was very reasonable. All qualities difficult to come by for customers in today's world."
We responded:
"Dear Shelley, Thank you for taking the time to leave such a wonderful review! I truly appreciate your feedback. It's great to hear that Aaliyah provided you with a professional and efficient experience. I'm glad we we're able to make the process pleasant and had a good sense of humor along the way. I understand how important it is to find someone who is easy to do business with, and I'm thrilled that we've exemplified those qualities. I'm also glad to hear that the price of coverage was reasonable for you. This is exactly what potential customers can expect when working with my office in Santa Fe and surrounding areas. I strive to provide professional, efficient, and pleasant service, all while maintaining a good sense of humor. Furthermore, I aim to offer coverage at a reasonable price, as I understand the challenges customers face in today's world. Your kind words mean a lot to me, and I'll be sure to share your positive feedback with Aaliyah. We are here to provide excellent experiences for our customers, and I'm glad we could deliver that for you. Thank you again for choosing my services, and I look forward to serving you in the future. Best regards, Jamie T Dunn"
Profile photo of Bella Paige

Bella Paige

July 17, 2024

5  out of  5
rating by Bella Paige
"Yury is so approachable and excellently helps customers ☺️"
We responded:
"Dear Bella, Thank you so much for leaving a wonderful Google review for Yury! I'm thrilled to hear that Yury has been incredibly approachable and has provided excellent assistance to our customers. It's always my goal to ensure that our customers receive the best service possible, and it's fantastic to know that Yury has been successful in achieving that. I truly appreciate your feedback and I'll make sure to pass on your kind words to Yury. If there's anything else I can assist you with, please don't hesitate to reach out. I look forward to serving you again in the future! Best regards, Jamie T Dunn"
Profile photo of Avelino Rivera

Avelino Rivera

July 12, 2024

5  out of  5
rating by Avelino Rivera
"It's always a good experience dealing with State Farm Jamie Dunn and Employees. Always very respectful 🙏 and very helpful, I wouldn't switch for nothing. Thanks State Farm."
We responded:
"Dear Avelino, Thank you for taking the time to share your wonderful experience with State Farm Jamie Dunn and our exceptional team of employees! I am absolutely thrilled to hear that your interactions with us have always been positive. Your kind words about our respectful and helpful demeanor mean a lot to us. At State Farm Jamie Dunn, I take great pride in providing top-notch service to my valued customers, and your feedback serves as a testament to our commitment. I truly appreciate your loyalty and the fact that you wouldn't consider switching. It's customers like you who make our work so rewarding. Should you ever require any further assistance or have any questions, please do not hesitate to reach out. Thank you for choosing State Farm Jamie Dunn! Best regards, Jamie T Dunn"
Profile photo of Jennifer Montano

Jennifer Montano

July 11, 2024

5  out of  5
rating by Jennifer Montano
"Aaliyah ALWAYS helps me with anything I need. Whether it’s changing my policy or just answering questions I have. If I don’t understand something she goes into detail to explain it to me to the language that I can understand. She is always so polite and courteous and is quick to help and get things done. Thank you always Aaliyah!! #veryvaluableemployee 😀"
We responded:
"Dear Jennifer, Thank you for taking the time to share your positive experience with Aaliyah! I'm thrilled to hear that she has been consistently helpful in addressing your needs, whether it's making changes to your policy or providing answers to your questions. It's wonderful to know that she takes the extra effort to explain things in a way that you can easily understand, demonstrating her commitment to excellent service. Aaliyah is truly a valuable member of our team at Jamie Dunn State Farm, and your feedback is greatly appreciated. I will personally ensure that your kind words are passed along to her. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Jamie Dunn State Farm! Best regards, Jamie T Dunn"
Profile photo of Kimberly Reynolds

Kimberly Reynolds

July 10, 2024

5  out of  5
rating by Kimberly Reynolds
"Erica is always friendly and prompt to handle any questions that come up! Very nice to talk with too!!"
We responded:
"Dear Kimberly, Thank you for taking the time to leave such a positive review about Erica! I'm delighted to hear that she has consistently provided you with friendly and prompt assistance whenever you've had questions. It's great to know that you find her pleasant to talk with as well. At Jamie Dunn State Farm, I strive to provide excellent customer service, and Erica is a valued member of my team who embodies that commitment. I will be sure to pass along your kind words to her. If there's anything else I can assist you with in the future, please feel free to reach out. Thank you for choosing Jamie Dunn State Farm! Best regards, Jamie T Dunn"
Profile photo of Raquel Montano

Raquel Montano

July 10, 2024

5  out of  5
rating by Raquel Montano
"Thank you Erica for all your help today!! There has not been a time someone with Jamie Dunn has not gone out of their way to help they all will go over and beyond I appreciate you all!!!!"
We responded:
"Dear Raquel, Thank you so much for leaving such a positive review about your experience with my agency. We are thrilled to hear that Erica was able to provide you with exceptional assistance during your recent visit. My team at Jamie Dunn State Farm takes great pride in going above and beyond for our customers, and it's wonderful to know that you appreciate our efforts. Your kind words mean a lot to us, and I will make sure to pass along your appreciation to Erica and the rest of the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Jamie Dunn State Farm! Best regards, Jamie T Dunn"
Profile photo of Vick

Vick

July 10, 2024

5  out of  5
rating by Vick
"Erica Valdez, the office manager is very helpful, prompt, delivers consistently and on-time. All my correspondence is done via email which is both convenient, documented and transparent."
We responded:
"Dear Vick, Thank you for your review of Erica. I appreciate your kind words about Erica Valdez, my office manager. I'm thrilled to hear that she has been very helpful, prompt, and consistently delivers on-time. I understand the importance of efficient communication and transparency, and I'm glad that conducting all your correspondence via email has been convenient and well-documented for you. Your satisfaction is our top priority, and we're here to provide you with excellent service and support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your review and for choosing Jamie Dunn State Farm. Sincerely, Jamie Dunn State Farm Team"
Profile photo of Michael Kiehne

Michael Kiehne

July 10, 2024

5  out of  5
rating by Michael Kiehne
"I called Jamie's office to get information/quotes in preparation of moving to the area. Aaliyah was unbelievably helpful and worked after the office closed to answer my questions and get everything sorted. Aaliyah's attentiveness made it clear that all of my insurance needs are in safe hands with Jamie's office."
We responded:
"Thank you for your review, Michael. I'm delighted to hear about your positive experience with Aaliyah at my office. It's fantastic to know that she went above and beyond to assist you, even working after office hours to ensure all your questions were answered and everything was sorted out. Aaliyah's attentiveness and dedication are truly commendable, and I'm thrilled that she made you feel confident that your insurance needs are in safe hands with Jamie Dunn State Farm. I'm here to provide excellent service and support, so please don't hesitate to reach out if you need anything else. Welcome to the area, and thank you for choosing us! Best- Jamie T Dunn"
Profile photo of Laurie Mirenda

Laurie Mirenda

July 9, 2024

5  out of  5
rating by Laurie Mirenda
"Yurt was very helpful in resolving a situation with the DMV about my VIN # , I so appreciate her response to this matter!!"
We responded:
"Thank you for your review, Laurie. We're thrilled to hear that Yury was able to assist you in resolving the situation with the DMV regarding your VIN number. We understand the importance of such matters and we're glad that Yury was helpful in addressing it. Your appreciation for her response is greatly appreciated. We're here to help, so don't hesitate to reach out if you have any further questions or concerns. Thank you for choosing our services! Best- Jamie T Dunn"
Profile photo of Ivan Mejía

Ivan Mejía

July 9, 2024

5  out of  5
rating by Ivan Mejía
"Yury y el equipo de Jamie tiene el mejor servicio, siempre responden a preguntas con claridad y rapidez!"
We responded:
"Gracias por tu comentario, Ivan. Aprecio tus amables palabras acerca de nuestro servicio. Nos complace saber que Yury y el equipo de Jamie brindan un excelente servicio al responder siempre a tus preguntas con claridad y rapidez. Tu satisfacción es nuestra prioridad y estamos comprometidos a seguir ofreciendo un servicio de calidad. ¡Gracias por confiar en nosotros!"
Profile photo of Shaya Ansari

Shaya Ansari

July 2, 2024

5  out of  5
rating by Shaya Ansari
"I had an excellent experience with Erica Valdez at State Farm local branch of James Dunn. I had some billing questions and dilemmas which she handled with utmost professionalism and made sure my issues were solved with follow up emails after the initial call. She is a great asset to State Farm and her customer service skills will take her places in the future! Shaya Ansari MD"
We responded:
"Dear Shaya Ansari MD, I hope this message finds you well. I wanted to personally thank you for taking the time to leave such a glowing Google review about your excellent experience with Erica Valdez. I'm glad to hear that Erica provided you with exceptional customer service and addressed your billing questions and dilemmas in a professional manner. It's great to know that she went above and beyond by following up with emails to ensure your issues were resolved. Your kind words about Erica's professionalism and customer service skills are truly appreciated. It's individuals like Erica who make a significant impact on the reputation of State Farm. I have no doubt that her dedication and skills will continue to take her places in her future endeavors. Thank you once again for sharing your positive experience with Erica. If there's anything else I can assist you with, please feel free to let me know. Best regards, Jamie T Dunn"
Profile photo of Mike Elliott

Mike Elliott

July 1, 2024

5  out of  5
rating by Mike Elliott
"We have gotten very good service from Jamie Dunn and his assistant Erica Valdez at this office. We highly recommend them"
We responded:
"Dear Mike, Thank you so much for taking the time to leave a positive Google review for Erica Valdez and myself. I'm thrilled to hear that you have received very good service from us. It's always my aim to provide exceptional assistance to our customers, and I'm glad to know that myself as well as Erica have met your expectations. Your recommendation means a lot to me, and I'll be sure to share your kind words with Erica. If there's anything else I can assist you with, please feel free to reach out. I appreciate your support and look forward to serving you again in the future. Best regards, Jamie T Dunn"
Profile photo of Patricia Stephens

Patricia Stephens

July 1, 2024

5  out of  5
rating by Patricia Stephens
"Jaime and his associate,Yury, were very helpful and efficient today in creating a new payment plan. It was done quickly and professionally. Yury is always knowledgeable and pleasant to work with. Great team in this office. Trish"
We responded:
"Dear Trish, Thank you for leaving such a positive review of Yury as well as me! We are thrilled to hear about your experience with us and appreciate you taking the time to share your feedback. I am glad that Yury was able to assist you efficiently in creating a new payment plan. Her professionalism and expertise are qualities are highly valued to my team. It's wonderful to know that Yury's knowledge and pleasant demeanor made your interaction enjoyable. I take pride in having a great team in my office, and your kind words reinforce our commitment to providing excellent service to our customers. Thank you once again for your review and for choosing our services. If you ever have any further questions or need assistance in the future, please feel free to reach out. We are always here to help! Best regards, Jamie T Dunn"
Profile photo of Michelle Casados

Michelle Casados

June 29, 2024

5  out of  5
rating by Michelle Casados
"I have enjoyed working with State Farm. Jamie and Erica contacted me to let me know when my rate went down. Erica has been helpful in offering to review my current life insurance policies as well. I am always easily able to contact them to get info or have questions answered."
We responded:
"Hi Michelle, thank you for allowing us to serve your insurance needs. We are always happy to review any of your policies to ensure that they are still serving your needs."
Profile photo of Margaret Herrera

Margaret Herrera

June 28, 2024

5  out of  5
rating by Margaret Herrera
"Erica is always so professional and a major asset to me as a customer. She has excellent communication skills and was able to help me understand some very complex issues I was having. I’ve been a loyal customer for a number of years and always find the staff there helpful but love that I can call if I’m having an issue and know I can speak directly to Erica to help!"
We responded:
"Dear Margaret, Thank you for taking the time to leave such a positive review of Erica! I truly appreciate your feedback and am delighted to hear about my wonderful experience with her. Erica is indeed a valued member of our team, and I am thrilled to know that her professionalism and excellent communication skills have made a positive impact on your customer journey. I understand that complex issues can be challenging, but I am glad to hear that she was able to help you understand and resolve them. Your loyalty as a customer over the years means a lot to me, and I am pleased that you find my staff helpful. We strive to provide exceptional service, and knowing that you can rely on us when you need assistance is fantastic to hear. Thank you once again for your kind words and for choosing our services. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help! Best regards, Jamie T Dunn"